Use your platform-admin or Support login. This tool only works for authorized support accounts.
Enter your security code
For your security, we emailed a 6-digit code to your email. Enter it to finish signing in.
👁 View a tenant as one of its users
Pick the business, then the person whose view you need. You'll get a one-time login link — open it in an Incognito / Private window so your own session stays put. No password or code needed. Every use is logged.
Opening the link signs that browser window in as that user. Use a private window, do your check/setup, then close it. Don't open it in your normal window.
The link automatically opens each tenant at their own private workspace URL.
🛠 Tenant Settings — fix access & visibility
Changes apply to only, take effect on their next refresh, and are logged.
Turn board / rotation:
If a whole role (e.g. every front-desk advisor) is blocked from a screen, allow it here.
Turn a whole feature on/off for this tenant (e.g. Payroll, Memberships).
🐞 Report an issue
Log a bug or something failing so it reaches the right person. Selecting the tenant above first is helpful but optional.
🐞 Issue queue
Issues reported from the console. Mark them in-progress or resolved as you work them.
🛟 Support team access
Give a hired helper access to this Support Console without your full owner/billing powers. They can view & set up any tenant here (all audited), but can't impersonate a platform admin.